Consumer Protection from Power Outages

WHEREAS BC Hydro, directly or by utilities through which it provides service, is the sole supplier of power to British Columbia consumers and is exempt from virtually all liability under sections 9.7 and 9.8 of the Electric Tariff; AND WHEREAS BC Hydro investigates itself and is generally the sole arbiter of damages incurred by consumers during incidents of power disruption and restoration: THEREFORE BE IT RESOLVED that the BC Utilities Commission, or an independent review panel be empowered to investigate, arbitrate and award financial compensation to consumers suffering loss, injury, damage or expense as a result of incidents of power disruption and restoration.