Hotel Accommodations

Hotel Accommodations for the 2025 UBCM Convention

The 2025 UBCM Convention will be held September 22-26 in Victoria, BC. UBCM has secured blocks with the following hotels: The Fairmont Empress Hotel, The Chateau Victoria Hotel, Double Tree by Hilton, Hotel Grand Pacific, The Inn at Laurel Point, The Magnolia Hotel, The Marriott Victoria Inner Harbour, and The Parkside Hotel. The blocks will open on Wednesday, November 6^th at 9:00 am.

Waitlists will not be accepted by the UBCM hotels prior to the opening date.  Reservations made at different rates, prior to the opening, cannot be moved into the UBCM block at our rates.  To receive the UBCM rates, you must make the reservations once our block has opened.

All reservations must be guaranteed with a major credit card at the time of booking and require a non-refundable deposit of one night's room and tax. Reservations are the sole responsibility of the local government. All reservations are made over the phone only (not online), except for the Fairmont Empress hotel.  For the Fairmont hotel reservations can be made over the phone or online using the link provided. 

Cancellation Policy for all UBCM Hotels:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking.
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in. 
• Please be aware of any reservation policies, cancellation dates, fees and deposits for each hotel property.

Please confirm all cancellation and change policies with the hotel when you make your reservation.

Fairmont Empress Hotel

• Each third and fourth person sharing a room will be charged an additional $50.00 CAD per person / per night.  There will be no charge for children up to 18 years who share with their parents. Maximum occupancy is up to 4 people per room.
• Reservations must be made by August 21, 2025 to qualify for the group rate.
• Group rates will be honoured three (3) days pre and three (3) days post event dates based on availability.

Please identify your reservation by providing the Group Name: UBCM to ensure the UBCM block rate.

Phone Numbers:

Global Reservations Centre: 1-800-230-6922

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in.  Name changes are permitted.

Hotel Grand Pacific

• Each third and fourth person sharing a room will be charged an additional $30.00 CAD per person / per night per adult.
• Reservations must be made by August 21, 2025 to qualify for the group rate.
• Group rates will be honoured three (3) days pre and three (3) days post event dates based on availability.

Please identify your reservation by providing the Group Name: Union of BC Municipalities to ensure the UBCM block rate.

Phone Numbers:

Toll Free: 1-800-663-7550

Direct: 1-250-386-0450

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in.  Name changes are permitted.
• Multiple reservations made under the same name, the hotel requires the names of each individual no later than 30 days prior to arrival.

Marriott Victoria Inner Harbour

• Reservations must be made by August 22, 2025 to qualify for the group rate.
• Group rates will be honoured three (3) days pre and three (3) days post event dates based on availability.

Please identify your reservation by providing the Group Name: Union of BC Municipalities to ensure the UBCM block rate.

Phone Numbers:

Global Reservations Team: 1-877-688-0084

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in. 

The Parkside Hotel & Spa

• Each third and fourth person sharing a room will be charged an additional $20.00 CAD per person / per night per adult.
• Reservations must be made by August 7, 2025 to qualify for the group rate.
• Group rates will be honoured three (3) days pre and three (3) days post event dates based on availability.

Please identify your reservation by providing the Group Name: 2025 UBCM Convention to ensure the UBCM block rate.

Phone Numbers:

Reservations Department: 1-250-940-1200

Toll Free: 1-855-616-3557

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in. 

Chateau Victoria Hotel & Suites

• Each third and fourth person sharing a room will be charged an additional $15.00 CAD per person / per night. 
• Reservations must be made by August 11, 2025 to qualify for the group rate.
• Group rates will be honoured three (3) days pre and three (3) days post event dates based on availability.

Please identify your reservation by providing the Group Name: UBCM 2025 to ensure the UBCM block rate.

Phone Numbers:

Reservations Department: 1-800-663-5891

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in.  Name changes are permitted up to seven days from arrival.

Double Tree by Hilton

• Maximum occupancies are two guests in king-bedded rooms and four guests in king-bedded suites, with existing bedding.  For triple or quad occupancy a $25 per person per night fee will be applied.
• Reservations must be made by August 22, 2025 to qualify for the group rate.

Please identify your reservation by providing the Group Name: UBCM CONVENTION or Group Code: BCM to ensure the UBCM block rate.

Phone Numbers:

Hilton Central Reservations Department: 1-800-222-8733 (for reservations over Convention dates only)

Hotel In-House Reservations Department: 1-250-940-3106 (for reservations with extended dates pre and post Convention ie. before Sunday, September 21^st or after Thursday, September 25^th)

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in. 

Inn at Laurel Point

• Each third and fourth person sharing a room will be charged an additional $25.00 CAD per person / per night per adult.
• Reservations must be made by August 7, 2025 to qualify for the group rate.

Please identify your reservation by providing the Group Name: UBCM 2025 Convention to ensure the UBCM block rate.

Phone Numbers:

Toll Free: 1-800-663-7667

Direct: 1-250-386-8721

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in.  Name changes are permitted.

Magnolia Hotel

• Each third and fourth person sharing a room will be charged an additional $30.00 CAD per person / per night per adult.
• Reservations must be made by June 21, 2025 to qualify for the group rate.
• Group rate for a Friday or Saturday prior to arrival or post departure will be $20 per night higher than the group rate.

Please identify your reservation by providing the Group Name: UBCM 2025 Convention or the Union of BC Municipalities to ensure the UBCM block rate.

Phone Numbers:

Reservations Department: 1-877-624-6654

Cancellation Policy:

• All reservations must be guaranteed with a non-refundable deposit of one night’s room and tax at the time of booking. 
• The remainder of the reservation will be charged, non-refundable, 30 days prior to check in. 

Fraud Alert 

It has come to our attention that agencies may be soliciting sponsors and attendees of the Union of BC Municipalities’ (UBCM) Annual Convention to book hotel rooms through their organization. Please beware that these organizations are not operating on our behalf and could be engaged in fraudulent activities. 

UBCM has not made any agreements with any agencies that offer reservation assistance, nor have we provided any information to anyone for this purpose. If you are contacted, please do not give out your personal information. The hotels listed above are working with UBCM for the 2025 Annual Convention and it is advisable to book through the hotels directly. We assure you that UBCM has NOT provided your contact details to any travel organizations. If you have any doubts about the legitimacy of a caller in relation to the UBCM Convention, please do not hesitate to contact us.