ICBC Windshield Repairs

Year
2015
Number
B43
Sponsor(s)
Quesnel

WHEREAS the Insurance Corporation of British Columbia ICBC has, for some time, discontinued providing financial assistance to BC drivers for windshield rock chip repairs; AND WHEREAS road and highway maintenance contractors in the North Central and Interior areas of British Columbia regularly apply coarse winter road aggregate instead of finer and less destructive sand, causing damage to windshields, including cracks and rock chips; AND WHEREAS unrepaired windshield rock chips quickly develop into cracked windshields that impair the visibility of drivers and thereby threaten the safety of themselves, other motorists and their passengers; Therefore be it resolved that UBCM call on the Province of British Columbia to direct the Insurance Corporation of British Columbia to resume providing financial assistance for drivers in need of windshield rock chip repairs.

Provincial Response

Ministry of Transportation Infrastructure In 2001, ICBC discontinued the windshield repair program, which offered customers the option of having damaged windshields repaired for free when possible, instead of replacing them. This program was discontinued because repaired windshields often still needed to be replaced a short time later. This was not convenient for vehicle owners and not fiscally responsible for ICBC and its customers. ICBC is committed to listening to its customers and providing them with the best coverage at the lowest possible price. ICBC is assessing the effectiveness of windshield repair technology as it continues to evolve and may consider options for customers in the future.

Other Response

ICBC In 2001, ICBC discontinued the windshield repair program, which offered customers the option of having damaged windshields repaired for free when possible, instead of replacing them. This program was discontinued because repaired windshields often still needed to be replaced a short time later. This was not convenient for vehicle owners and not fiscally responsible for ICBC and its customers. ICBC is committed to listening to its customers and providing them with the best coverage at the lowest possible price. ICBC is assessing the effectiveness of windshield repair technology as it continues to evolve and may consider options for customers in the future.

Convention Decision
Endorsed